Job from partnerDescription of the job
Lettings Administrator - Birmingham/Hybrid - £28,000 - £30,000 Per Annum
My client, a family-owned developer and operator of Build to Rent homes are looking for a Lettings Administrator. You'll support leasing teams across the UK in creating a best-in-class customer experience, driving innovation and elevating the resident experience
Responsibilities:
- Tenancy progression for any pending move ins - including referencing checks, serving of documents, issuing contracts, right to rent checks, direct debit set ups and collecting initial rent payments.
- Rent increase administration across all assets, serving S13 notices and system management.
- Super user of sales and PM systems (training will be provided).
- Legislation advisory support for on-site leasing teams - key contact within the business for all teams (training will be provided).
- Auditing as required, to ensure leasing compliance.
- Supporting the Head of Leasing in implementing leasing strategies.
- Contributing to new property onboarding during mobilisations, including data uploads.
- Any other duties as required.
Requirements:
- Strong attention to detail and organisation.
- Experience with MRI/Hubspot an advantage.
- Friendly, professional, and solutions focused.
- Passion for excellent customer service.
- Calm under pressure, with high standards of integrity.
- Excellent communication - both written and verbal.
- Proficient in Microsoft Office
- Able to handle a busy workload and meet deadlines.
- Confident, proactive, and able to work independently
Benefits:
- 25 days annual leave + bank holidays
- Workplace pension
- Flexible working options
- Employee benefits platform with discounts
- Wellness support (mental health services, digital GP access)
- Regular team socials
Working Hours: Monday to Friday 9:00am - 5:30pm, 3 days in the office and 2 WFH, however some weeks 4 days may be required on site
For more information, please contact Anisha on the Business Support team at Dove & Hawk Property recruitment.
02037259835
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