Job Head Housekeeper, Birmingham

Head Housekeeper - Birmingham (£30,000 per annum)

Delivering Exceptional Housekeeping Standards

A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Birmingham.

This is an exciting opportunity for a motivated and organised individual to lead a dedicated team, deliver exceptional cleanliness, and contribute to a high-quality guest experience in a fast-paced, professional environment.

As Head Housekeeper, you'll take full ownership of the housekeeping function-ensuring smooth operations, consistent quality, and compliance with company standards. You'll manage, motivate, and develop your team while maintaining strong relationships with hotel management and achieving operational and financial targets.

• Lead, manage, and inspire the housekeeping team to deliver high standards of cleanliness and presentation.

• Build and maintain excellent relationships with hotel management and staff.

• Conduct regular inspections to ensure consistent room and floor quality.

• Monitor site budgets and contribute to cost control and efficiency.

• Report weekly performance and KPIs to the Operations Manager.

• Oversee recruitment, onboarding, and training of the on-site team.

• Ensure compliance with all health, safety, and company policies.

• Foster a positive, professional, and supportive team culture.

• Proven experience as a Head Housekeeper or in a senior housekeeping role within hospitality.

• Strong leadership and people management skills.

• Excellent communication skills-both written and verbal.

• Confident using IT systems for scheduling, reporting, and team management.

• Knowledge of health and safety regulations and best practices.

• Proactive, reliable, and approachable, with a flexible and professional attitude.

• Salary: £30,000 per annum

• Private medical insurance

• Generous holiday entitlement

• Comprehensive training and ongoing development

• Career progression opportunities

• Discounts with major retailers

• Confidential mental health and wellbeing support

• Workplace pension scheme

• Life insurance

If you're a skilled housekeeping professional ready to take on a rewarding leadership role in Birmingham, we'd love to hear from you.
Join a company that values excellence, teamwork, and professional growth.

Apply today and help deliver exceptional standards every day.